Platinum tier

Arctic Grey

Service partner

5.0

(170)

|

Partner since April 2013

Arctic Grey

Price range for selected services

Starting from $199

Social links

Primary location

New York, United States

Supported locations

United States, Canada

Languages

English

About

Business description

Arctic Grey helps Enterprise Shopify Plus Merchants with everything from custom built site optimizations to brand new eCommerce design & development from scratch. We've supported more than 1,000 Shopify stores, covering D2C, B2B, Wholesale, and Point of Sale (POS).

Platinum Partner

Partners are tiered based on multiple factors, including their history of experience and proven success on Shopify.

Specialized services

Contact for pricing

Description: Transform your existing Shopify store with Arctic Grey's award-winning design and development services. Tailored specifically for D2C, B2B, and Wholesale.

Begin your journey with a free, no-obligation front-page concept design. Experience our risk-free, try-before-you-buy service, and see your store's potential come to life.

https://arcticgrey.com/pages/get-started-form 

Contact for pricing

Description: Seamless Migration to Shopify: Your Store’s Next Destination

Transition effortlessly with Arctic Grey’s specialized business migration services for D2C, B2B, Wholesale, and Point of Sale (POS).

Start your risk-free, try-before-you-buy migration experience with a fully functional demo of your store on Shopify.

https://arcticgrey.com/pages/migration-to-shopify

Contact for pricing

Description: Custom Tailored Shopify Themes by Arctic Grey

If you can dream it, we can build it. Experience Arctic Grey's specialized theme customization services. Ideal for D2C, B2B, and Wholesale businesses seeking a unique storefront.

Get Started: https://arcticgrey.com/pages/get-started-form

Other services

Business strategy guidance, Custom apps and integrations, Product and collection setup, SEO, Site performance and speed, Troubleshooting

Industries

Clothing and fashion, Food and drink, Health and beauty, Jewelry and accessories

Featured work

EBY by Sofia Vergara

Arctic Grey played a pivotal role in transforming EBY, a venture by Sofia Vergara. They spearheaded a migration from Magento to Shopify, resulting in an 86% increase in conversions and a 46% rise in repeat customers. Their efforts also led to a 105% improvement in site speed, significantly enhancing the user experience. Explore the full case study through the link below.
View featured work

The Cashmere Sale

Arctic Grey's transformation of The Cashmere Sale to Shopify resulted in a 22% sales surge and 18% traffic increase in 30 days. Their mobile-first approach and custom Shopify enhancements boosted the return customer rate by 82%, click the link below to learn more. 
View featured work

Bark Box

Arctic Grey's collaboration with Bark led to a personalized, breed-centric Shopify store. This innovative approach doubled the conversion rate to 3.4% and increased user retention by 57%. Arctic Grey's mobile-first and subscription-first strategies, combined with tailored user experiences, significantly enhanced Bark's customer engagement and sales performance.
View featured work

Olaplex

Arctic Grey's partnership with Olaplex resulted in a comprehensive UX & UI overhaul of their Shopify store. This revamp dramatically improved conversion rates, boosted site speed, and increased average order value and user retention. Their approach to e-commerce design not only enhanced the shopping experience but also significantly uplifted Olaplex's online performance.
View featured work

Harvard University

Arctic Grey's redesign of Harvard University's Shopify Store led to several improvements: a 52% increase in conversion rate and a 19% rise in average order value. The project focused on mobile UX/UI enhancements, leveraging a data-driven approach for a more intuitive and efficient shopping experience.
View featured work

Lids

Arctic Grey significantly improved the online presence of seven brands under the Lids.com umbrella. They enhanced business workflows, implemented effective automations, and refined customer experiences. This approach led to notable improvements in conversion rates, user retention, and site speed.
View featured work

Rating5.0(170)

Overall rating summary

Ratings based on  and 

  1. (164)
  2. (6)
  3. (0)
  4. (0)
  5. (0)

Reviews

Factory Effex

Quality of work

5

Communication

5
As the Creative Director at Factory Effex—a company specializing in licensed motocross apparel and bike accessories—we recognized the need to modernize our website. Our goals were to leverage the latest online marketing tools, streamline our shipping processes, and enhance the overall customer experience. We partnered with Arctic Grey to bring this vision to life. They handled everything from bui...

Service reviewed: Store build or redesign

Lira Clinical

Quality of work

5

Communication

5
I recently had the pleasure of working with Arctic Grey as part of my role as the Digital Strategy and Communications Manager for Lira Clinical, a B2B company in the cosmeceutical industry. Arctic Grey was tasked with refreshing our digital presence and website, migrating it from WordPress/Magento to Shopify Plus, and increasing our conversion rates. They also designed an interactive educational a...

Service reviewed: Store build or redesign

Nourish Food Club

Quality of work

5

Communication

5
We needed a new website that would simplify some of the complexities of our business model. At the time, we were juggling multiple platforms and wanted a single site that could streamline operations, improve the customer experience, and give us room to scale. Partnering with Arctic Grey has been transformative. They helped us consolidate three separate websites into one, which has made it much e...

Service reviewed: Store build or redesign

SkyGolf

Quality of work

5

Communication

5
Brooke, Caroline, Anthony and the entire Arctic Grey team are absolutely amazing to work with. They have their systems and processes down to an exact science. They know what to do and when and will get you over the finish line as soon as possible. Their communication is top notch and they get tasks done FAST. They will guide you in the right direction with not only industry best practices, they ar...

Service reviewed: Store build or redesign

Once Upon a Charm

Quality of work

5

Communication

5
I’m the founder of a children's eyewear brand reimagining what it means for little girls to wear glasses, by making them something magical to treasure, not dread. As the founder, I lead everything from brand development and creative direction to ecommerce operations and customer experience. I came to Arctic Grey with a very clear vision and a very big dream. My goal was to create a website that w...

Service reviewed: Theme customization

Soko Glam

Quality of work

5

Communication

5
Our website had been neglected for a while, so we were in need of a pretty drastic overhaul of the experience, our Shopify apps stack, and our data management. Our goal was to not just bring our website into the year 2025, but to also set ourselves up for long-term growth with great design and an easy to maintain set of features/functionalities. We are going live tomorrow, but already I can tell t...

Service reviewed: Store build or redesign

CableOrganizer

Quality of work

5

Communication

5

Service reviewed: Business strategy guidance

Wylie Grey

Quality of work

5

Communication

4

Service reviewed: Site performance and speed

The Sunset Magazine Shop

Quality of work

5

Communication

5
I'm a VP of digital, in charge of a million things—including ecommerce. My company's initial goals with Arctic Grey were to build a simple, elegant, attractive Shopify site that could sell our main products—most of them subscription-based, so necessitating Recharge—but that could evolve to encompass much, much more. We'd worked with Arctic Grey before, on a similar, if simpler, site, so we knew w...

Service reviewed: Store build or redesign

Lids Marketplace

Quality of work

5

Communication

5
I am the Director of E-Commerce at Lids. Lids operates a number of websites where we sell licensed and customizable headwear and apparel. Our initial goal was to fulfill a need for website maintenance and dev work. Partnering with Arctic Grey has been extremely impactful for our business. They not only help us with daily upkeep and maintenance of the 8 websites we operate, but they collaborate w...

Service reviewed: Custom apps and integrations