The unfortunate truth about many freelancers and agencies within the web design industry is that their services ultimately cease as soon as the bill has been paid. Not providing post-launch services can lead to client dissatisfaction and is actually a missed opportunity for your business. We’ve mapped out the best methods to ensure your clients have all the support they need post-launch.
In this article you'll learn:
- Why you should consider offering post-launch services.
- How to support your clients post-launch by measuring metrics and facilitating continual education.
- How to use a post-launch checklist that will ensure you receive great client reviews.