Customer service

Customer service events

Learn customer service -One of the most important factors in achieving success as an ecommerce business is customer satisfaction. Customer service training can help you ensure that you build positive and long-lasting relationships with your customers.

Easily build strong customer relationships through Shopify tools such as Ping, our instant messaging app.

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Thumbnail preview about Fresh Eyes: Reviewing your Shopify store
Recorded Webinar

Fresh Eyes: Reviewing your Shopify store

When was the last time you looked over your site with the mindset of a customer? In this webinar, we’ll discuss auditing techniques that reveal common customer pain-points, plus ways to resolve them, focusing on SEO, theme and app performance, user experience, and marketing. Learn what the Shop Critique team looks for in their Shopify store audits and how you can start spotting areas of improvement on your own site.
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